Returns & Exchanges
At Sweats Collective, we want you to love your loungewear; if you are not completely satisfied, we accept returns of unworn and unwashed items within 30 days of delivery. Please ensure all original tags are attached to be eligible for a full refund or store credit.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely pack your items in their original packaging.
- 3.Drop Off Package
Hand your package to the designated carrier or drop it off at any authorized shipping location within 7 days of receiving your label.
- 4.Receive Your Refund
After our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-10 business days.